Accessibility Statement
Last updated: August 2026
Our commitment
Safety training that a worker cannot use is not safety training. We build this platform to meet WCAG 2.1 Level AA, the standard referenced by Section 508 of the Rehabilitation Act and by most state and municipal procurement rules.
Conformance status
Partially conformant with WCAG 2.1 Level AA. “Partially conformant” means most of the platform meets the standard, and the exceptions are listed below rather than left for you to discover.
This assessment is a self-evaluation by our own team. It has not yet been audited by an independent accessibility firm, and we do not claim otherwise. A third-party audit and a published VPAT are planned; if you need one for a procurement decision, contact us and we will tell you honestly where that stands.
This assessment is a self-evaluation by our own team. It has not yet been audited by an independent accessibility firm, and we do not claim otherwise. A third-party audit and a published VPAT are planned; if you need one for a procurement decision, contact us and we will tell you honestly where that stands.
What we have built for
- Every page works with the keyboard alone — no step in a course, a quiz, or checkout requires a mouse.
- A “skip to content” link so keyboard users are not forced through the navigation on every page.
- Visible focus indicators throughout, so you can always see where you are.
- Every form field has a programmatic label, and errors are announced to screen readers rather than only shown in red.
- Course text is real HTML text, not images of text, so it reflows, zooms, and can be read aloud.
- Page structure uses real headings and landmarks, so a screen reader user can navigate by heading instead of reading top to bottom.
- Animation respects your prefers-reduced-motion setting.
- Courses can be paused and resumed at any point. Seat time is tracked, but there is no per-page timer forcing you to read at a set speed.
Known limitations
- Video captions. Where a course includes video, captions depend on the source. Any course whose completion requires watching a video will have captions before it is sold; if you find one that does not, that is a defect — tell us and we will fix it or refund you.
- Certificate PDFs. Certificates are generated as PDFs and are not yet fully tagged for screen readers. The same information is available as accessible HTML on your dashboard and through certificate verification.
- Course diagrams. Illustrations carry text alternatives, but a few complex diagrams have short alternatives where a long description would serve better. We are working through these.
- Administrative tools. The staff-facing course builder is labelled for screen readers but has not been tested end-to-end with assistive technology. It is not part of what learners or employer administrators use.
- Spanish courses. Content is professionally authored in Spanish, not machine-translated, and pages carry the correct language attribute so screen readers use Spanish pronunciation.
Requesting an accommodation
If any part of a course is not usable for you, we will get you the training another way — an alternate format, a live session with an instructor, or extended access at no extra charge. This applies whether you bought the seat yourself or your employer did.
Contact us through the contact form. We aim to respond within one business day. Please tell us the course, what you were trying to do, and what assistive technology you use — it makes the fix faster.
Contact us through the contact form. We aim to respond within one business day. Please tell us the course, what you were trying to do, and what assistive technology you use — it makes the fix faster.
Reporting a barrier
Accessibility reports are treated as bug reports, not complaints. We will confirm receipt, tell you whether we can reproduce it, and give you a timeframe. If we cannot fix something quickly, we will say so and arrange an alternative in the meantime.