Terms of Service

1. What this service is

These terms are an agreement between you and Migna Safety Solutions LLC, a Florida limited liability company ("Migna", "we", "us").

Migna provides online occupational safety instruction. We deliver training content, track the time you spend in it, assess you by examination, and issue a certificate of completion recording what you finished and when.

We are a training provider. We are not your employer, not a safety consultant to your workplace, and not an inspecting or certifying authority. We have no knowledge of, and no control over, the site you work on, the equipment you use, or the procedures your employer has in place.

2. What a Migna certificate is, and is not

A Migna certificate of completion attests to one thing: that the named person completed the named course on the named date, having met its seat-time and assessment requirements.

It is not a license, not a qualification, and not a determination that the holder is competent, qualified, or authorized to perform any particular task. Where a regulation requires an employer to designate a 'competent person' or 'qualified person', that designation is made by the employer based on the individual's training, experience, and authority — not by completing a course.

Migna certificates are not OSHA Outreach (DOL) cards and do not fulfill OSHA Outreach Training Program requirements unless the training was delivered by an OSHA-authorized provider or trainer, which is stated on the course page where it applies.

3. What your employer remains responsible for

Online instruction is one part of a safety program. It does not replace, and we do not perform, any of the following, all of which remain the employer's legal responsibility:

• Hazard assessment of the actual workplace. • Site-specific and equipment-specific training on the machinery, chemicals, and procedures actually in use. • Hands-on training and practical evaluation where a standard requires it — including, without limitation, powered industrial trucks, respirators, fall protection, confined space entry, and HAZWOPER. • Providing, fitting, and maintaining personal protective equipment. • Determining that an individual is competent or qualified for a given task, and authorizing them to perform it. • Written programs, exposure monitoring, medical surveillance, and recordkeeping required by any applicable standard.

Where a course states that supplemental hands-on training, a practical evaluation, or supervised field experience is required, that requirement is not satisfied by completing the course.

4. Accuracy, currency, and changes in the law

Our content is prepared with care, and every regulatory citation in it is checked against the primary text of the regulation cited before it is published. Regulations and consensus standards nonetheless change, agencies issue new interpretations, and state requirements differ from and may exceed federal ones.

We do not warrant that any course reflects the law in force in your jurisdiction on the day you take it. Where a course conflicts with an applicable regulation, your employer's written program, or a manufacturer's instructions, those govern.

Nothing in our courses or our free resources is legal advice or a legal opinion about your compliance obligations.

5. Free resources: toolbox talks, articles, and printable forms

We publish some material free of charge and without an account, including toolbox talks, the printable attendance forms that accompany them, and articles. This section governs that material. It applies to anyone who accesses, downloads, prints, distributes, or uses it, whether or not they hold an account with us, and it applies to each use.

If you give us your email address to receive a weekly toolbox talk, that subscription is one of these free resources: it costs nothing, you are not required to keep it, and you can end it at any time without affecting anything else you have bought from us.

A toolbox talk is a short awareness briefing on a single topic. It is not a course and it is not training. It does not by itself satisfy any training requirement under any OSHA standard or any other law, no certificate or record is issued for one, and we do not know whether any talk was delivered, by whom, to whom, or what was said.

This material is general. It is not written for your site, your equipment, your materials, your jurisdiction, or your workforce, and it is not a hazard assessment. It is not a substitute for assessment of the actual workplace by a competent person, for your written programs, for manufacturers' instructions, or for the training your workers are required by law to have.

Use of this material creates no consulting, advisory, professional, or client relationship between you and us, and we assume no duty of care in respect of any workplace. We do not deliver any talk you give. The person or organization delivering it is solely responsible for determining that it is suitable, accurate, and sufficient for that audience and that work, and for anything said, added, or omitted in delivering it. A completed attendance form is your record of your session, not ours, and we make no representation about anything recorded on it.

Some of this material describes what to do when someone is injured or in crisis, including first aid, resuscitation, and mental health. It is general safety information. It is not medical advice, it is not a substitute for professional medical care or for certified first aid, CPR, or emergency response training, and completing or delivering a talk confers no certification of any kind. In an emergency, call 911.

You may print, copy, and distribute this material for occupational safety purposes provided it is unmodified and our attribution is left intact. Internal use within any organization, including any business, is expressly permitted at no charge. Selling, licensing, or bundling this material into any paid product or service is not permitted. We may change or withdraw any of it at any time, and we do not undertake to keep any copy you have already printed current.

This material is provided 'as is' and 'as available', with no warranties of any kind, express or implied, including any warranty of accuracy, currency, completeness, fitness for a particular purpose, or that its use will result in compliance with any law, regulation, or standard. §9 and §10 apply to it in full. Because it is supplied free of charge, to the maximum extent permitted by law our total aggregate liability arising out of or relating to it is limited to one hundred US dollars (US$100).

6. Accounts and identity

You must provide accurate information and keep your credentials confidential. Training records are personal to the account holder.

Sharing an account, or having another person complete any part of a course on your behalf, invalidates the resulting certificate. We may revoke certificates obtained this way without refund, and we record identity checkpoints during courses for this reason.

You must be at least 16 years old, or the minimum age for the work the training relates to, whichever is greater.

7. Payments and refunds

Prices are shown before purchase. Payment is processed by Stripe; we do not receive or store your card details.

We will refund an unstarted course on request within 30 days of purchase. A course is unstarted if no lesson has been opened. Once substantive progress has been made, refunds are at our discretion, and we may take into account the seat time and assessment records associated with the enrollment. Refunding a completed course withdraws the certificate issued for it; the training record is retained.

8. Team seats and employer accounts

An organization purchasing seats may see the progress and completion status of the workers who redeem them, for the courses purchased. That visibility is the purpose of a team purchase and is disclosed to the worker at redemption.

An organization purchasing on behalf of workers is responsible for having the authority to do so, for the accuracy of the information it provides, and for its own obligations as an employer under §3.

9. Disclaimer of warranties and limitation of liability

The service is provided 'as is'. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and any warranty that use of the service will result in compliance with any law, regulation, or standard.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the service is limited to the amount you paid for the specific course giving rise to the claim.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost business, regulatory penalties, or personal injury or property damage occurring at a workplace, whether or not we were advised such damages were possible.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

10. Indemnification

If you are an employer or organization purchasing training for workers, you agree to indemnify and hold us harmless from claims, damages, and reasonable costs arising from: your use of the service; your safety program and workplace conditions; your determination that any individual is competent, qualified, or authorized for a task; and your failure to provide the supplemental training, evaluation, or equipment described in §3.

If you deliver a toolbox talk or use any other free resource in the course of a business, you agree to indemnify and hold us harmless on the same basis in respect of that use, including your decision that the material was suitable for the audience and the work, anything you added to it or left out, and any record you made of the session. This applies whether or not you have ever purchased anything from us.

This section does not apply to individual consumers using the service or the free resources for their own personal use.

11. Third-party delivered training

Some courses are sold by us and delivered by a third-party provider, which is identified on the course page before purchase. For those courses the provider is responsible for the training, its content, and any credential it issues. Our responsibility is limited to the sale and to passing your enrollment to the provider.

12. Acceptable use

Do not copy, redistribute, resell, or publicly post course content. Do not attempt to bypass seat-time tracking, identity checkpoints, or assessment controls; doing so invalidates the certificate and may be grounds for account termination without refund. Do not attempt to disrupt or gain unauthorized access to the service.

13. Your records and privacy

Training records exist to prove training happened, and are retained accordingly — see our Privacy Policy. Because these are compliance records, they are not deleted on request while a retention obligation applies. Certificate validity is verifiable by anyone holding the certificate number; that is what makes the credential useful.

14. Suspension and termination

We may suspend or terminate an account for breach of these terms. Where we do, validly earned certificates remain valid and verifiable unless they were obtained in breach of §6 or §12.

15. Governing law and disputes

These terms, and any dispute arising out of or relating to them or to the services, are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules.

The exclusive venue for any such dispute is the state or federal courts located in the State of Florida, and each party consents to the personal jurisdiction of those courts.

Two exceptions. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information. Either party may bring a claim in small claims court where that court has jurisdiction over it.

These terms contain no arbitration agreement and no class-action waiver. You keep whatever right you otherwise have to bring a claim in court, individually or collectively. If we ever add such a provision it will be a material change under §16, requiring your acceptance before further purchases rather than taking effect silently.

Nothing in these terms waives any right you have under consumer-protection law that cannot lawfully be waived, and nothing here is intended to limit liability for fraud, willful misconduct, or personal injury caused by our negligence where applicable law forbids that limitation.

16. Changes to these terms

We may update these terms. The version in force is identified by date at the top of this page. Material changes require acceptance before further purchases. Your acceptance is recorded with the version and a fingerprint of the exact text you were shown, so both of us can establish later what was agreed.