Terms of Service

1. What this service is

Migna Safety Solutions provides online occupational safety instruction. We deliver training content, track the time you spend in it, assess you by examination, and issue a certificate of completion recording what you finished and when.

We are a training provider. We are not your employer, not a safety consultant to your workplace, and not an inspecting or certifying authority. We have no knowledge of, and no control over, the site you work on, the equipment you use, or the procedures your employer has in place.

2. What a Migna certificate is, and is not

A Migna certificate of completion attests to one thing: that the named person completed the named course on the named date, having met its seat-time and assessment requirements.

It is not a license, not a qualification, and not a determination that the holder is competent, qualified, or authorized to perform any particular task. Where a regulation requires an employer to designate a 'competent person' or 'qualified person', that designation is made by the employer based on the individual's training, experience, and authority — not by completing a course.

Migna certificates are not OSHA Outreach (DOL) cards and do not fulfil OSHA Outreach Training Program requirements unless the training was delivered by an OSHA-authorized provider or trainer, which is stated on the course page where it applies.

3. What your employer remains responsible for

Online instruction is one part of a safety program. It does not replace, and we do not perform, any of the following, all of which remain the employer's legal responsibility:

• Hazard assessment of the actual workplace. • Site-specific and equipment-specific training on the machinery, chemicals, and procedures actually in use. • Hands-on training and practical evaluation where a standard requires it — including, without limitation, powered industrial trucks, respirators, fall protection, confined space entry, and HAZWOPER. • Providing, fitting, and maintaining personal protective equipment. • Determining that an individual is competent or qualified for a given task, and authorizing them to perform it. • Written programs, exposure monitoring, medical surveillance, and recordkeeping required by any applicable standard.

Where a course states that supplemental hands-on training, a practical evaluation, or supervised field experience is required, that requirement is not satisfied by completing the course.

4. Accuracy, currency, and changes in the law

Our content is prepared with care and reviewed by qualified safety professionals. Regulations and consensus standards nonetheless change, agencies issue new interpretations, and state requirements differ from and may exceed federal ones.

We do not warrant that any course reflects the law in force in your jurisdiction on the day you take it. Where a course conflicts with an applicable regulation, your employer's written program, or a manufacturer's instructions, those govern.

Nothing in our courses is legal advice or a legal opinion about your compliance obligations.

5. Accounts and identity

You must provide accurate information and keep your credentials confidential. Training records are personal to the account holder.

Sharing an account, or having another person complete any part of a course on your behalf, invalidates the resulting certificate. We may revoke certificates obtained this way without refund, and we record identity checkpoints during courses for this reason.

You must be at least 16 years old, or the minimum age for the work the training relates to, whichever is greater.

6. Payments and refunds

Prices are shown before purchase. Payment is processed by Stripe; we do not receive or store your card details.

We will refund an unstarted course on request. Once substantive progress has been made, refunds are at our discretion, and we may take into account the seat time and assessment records associated with the enrollment. Refunding a completed course withdraws the certificate issued for it; the training record is retained.

7. Team seats and employer accounts

An organization purchasing seats may see the progress and completion status of the workers who redeem them, for the courses purchased. That visibility is the purpose of a team purchase and is disclosed to the worker at redemption.

An organization purchasing on behalf of workers is responsible for having the authority to do so, for the accuracy of the information it provides, and for its own obligations as an employer under §3.

8. Disclaimer of warranties and limitation of liability

The service is provided 'as is'. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and any warranty that use of the service will result in compliance with any law, regulation, or standard.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the service is limited to the amount you paid for the specific course giving rise to the claim.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost business, regulatory penalties, or personal injury or property damage occurring at a workplace, whether or not we were advised such damages were possible.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

9. Indemnification

If you are an employer or organization purchasing training for workers, you agree to indemnify and hold us harmless from claims, damages, and reasonable costs arising from: your use of the service; your safety program and workplace conditions; your determination that any individual is competent, qualified, or authorized for a task; and your failure to provide the supplemental training, evaluation, or equipment described in §3.

This section does not apply to individual consumers purchasing for their own use.

10. Third-party delivered training

Some courses are sold by us and delivered by a third-party provider, which is identified on the course page before purchase. For those courses the provider is responsible for the training, its content, and any credential it issues. Our responsibility is limited to the sale and to passing your enrollment to the provider.

11. Acceptable use

Do not copy, redistribute, resell, or publicly post course content. Do not attempt to bypass seat-time tracking, identity checkpoints, or assessment controls; doing so invalidates the certificate and may be grounds for account termination without refund. Do not attempt to disrupt or gain unauthorized access to the service.

12. Your records and privacy

Training records exist to prove training happened, and are retained accordingly — see our Privacy Policy. Because these are compliance records, they are not deleted on request while a retention obligation applies. Certificate validity is verifiable by anyone holding the certificate number; that is what makes the credential useful.

13. Suspension and termination

We may suspend or terminate an account for breach of these terms. Where we do, validly earned certificates remain valid and verifiable unless they were obtained in breach of §5 or §11.

14. Governing law and disputes

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15. Changes to these terms

We may update these terms. The version in force is identified by date at the top of this page. Material changes require acceptance before further purchases. Your acceptance is recorded with the version and a fingerprint of the exact text you were shown, so both of us can establish later what was agreed.